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    Operations & Hospitality Builder

    Make Safina Plaza run the same way at 3 AM as it does at 3 PM.

    Location
    Bengaluru · in person (includes night shifts)
    Pathway
    111-day paid build cycle → full-time
    Team
    Operations
    Reports to
    Founder's Office

    Covers: Space, floor, facilities, kitchen, guest experience, administration

    Show us your proof →

    What changes because this person is here

    • →Zero unhandled incidents between evening and morning handover.
    • →Every recurring failure has a documented fix and an owner.
    • →Guest and resident experience scores hold above a stated bar.
    • →Vendor, key, power and access logs are complete and current.

    What they own

    • ■The property from handover to handover.
    • ■Facilities, vendors and the kitchen interface.
    • ■Guest experience and the standard of the room.
    • ■Incident logs and the SOPs written after them.

    What exceptional work looks like

    • →A place you ran where nothing dramatic happened, on purpose.
    • →SOPs you wrote after solving something twice.
    • →Calm under a 2 AM problem you can describe in detail.

    First 30 days

    • 01Shadow both handovers.
    • 01Log every recurring failure.
    • 01Fix the top three.

    First 90 days

    • 02Handover protocol documented and followed.
    • 02Vendor stack cleaned up.
    • 02Incident rate down.

    AI + human, in this role

    What the agents do: Logging, checklists, escalation drafting, scheduling.

    What only you do: Noticing the thing that is not on any checklist yet.

    Compensation

    Competitive, discussed openly in process. Housing on campus, tooling and learning budget included.

    Proof-of-work application

    Credentials can help. Evidence beats credentials.

    Bring a live build, a dated log, a system someone else uses, or a result you can defend line by line.

    No résumé-only path. Shortlisted applicants complete a 111-minute open-book build challenge — every tool, model, agent and source allowed. You must be able to defend the work line by line.

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