1. Free Shipping: We offer shipping of ₹60 for first 2km + ₹15 per additional km for all orders within Bengaluru on all orders and ₹150 on all orders across India.
2. Delivery Time: Our standard delivery time is 3-5 business days from the order date. This may vary based on your location and the availability of products.
3. Expedited Shipping: For urgent deliveries, we offer an expedited shipping option at an additional charge, ensuring delivery within 1-2 business days.
4. Shipping Partners: We partner with reliable couriers, including Swiggy mini store services, to ensure timely and safe delivery of your products.
5. Tracking Your Order:Once your order is dispatched, we will provide you with a tracking number via email or SMS, allowing you to track your order's progress.
6. Return Policy:Defective or Wrong Products:In cases where the return is due to a product defect or an error on our part, HubDrop Store will bear the return shipping costs. Please contact us within 7 days of receiving the product to initiate the return process.
Customer-Initiated Returns:For returns initiated due to reasons other than defects or errors (e.g., change of mind), customers are responsible for the return shipping charges. The product must be returned in its original condition within 14 days of receipt.
7. Refund Policy:Upon receiving and inspecting the returned item, we will process your refund within 7 business days. The refund will be issued to the original payment method.
8. Damaged During Transit:If you receive a damaged product, please contact us immediately. We will arrange a replacement or refund after verifying the damage.
9. Contact Information:For any queries or concerns regarding shipping or returns, please contact us at [+91 9113992047].
10. Updates to Shipping Policy:HubDrop Store reserves the right to modify this shipping policy at any time. We encourage customers to review it periodically for any changes.