1. Cancellation Policy
a. Order Cancellation by Customer: Customers may request order cancellation within a specified time frame after placing the order. The cancellation request will be subject to approval, and if approved, a refund will be initiated as per the refund policy mentioned below.
b. Cancellation by HubDrop Store: HubDrop Store reserves the right to cancel orders for reasons including but not limited to product unavailability, pricing errors, suspicious activity, or any unforeseen circumstances. In such cases, a full refund will be provided to the customer.
2. Refund Policy
a. Refund Eligibility: To be eligible for a refund, customers must adhere to the cancellation and return policies specified for each product. Generally, the following conditions apply:The product must be unused, undamaged, and in its original condition.The request for a refund must be made within the specified time frame from the date of delivery.
b. Refund Process: Upon approval of a refund, the refund amount will be credited back to the original payment method used during the purchase. The time taken for the refund to reflect in the customer's account may vary depending on the payment method and the bank's policies.
c. Non-Refundable Items: Certain products or services may not be eligible for a refund, and this will be clearly stated on the product page or during the checkout process
.3. Return Policy
a. Product Return Procedure: If a product is eligible for a return, customers must follow the return procedure specified by HubDrop Store. This may involve contacting customer support, providing order details, and packaging the product securely for return.b.
Return Shipping: In cases where the return is due to a product defect or error on our part, HubDrop Store will bear the return shipping costs. For other return reasons, customers may be responsible for return shipping charges.c.
Product Inspection: Returned products will be inspected upon receipt to determine their eligibility for a refund or exchange. If the returned product fails to meet the refund eligibility criteria, the refund request may be declined.
4. Contact InformationFor any questions, concerns, or assistance related to cancellations, refunds, or returns, please contact us at
[+91 9113992047]